Tom Corser profile image

Wow, it’s been 16 years

In tech terms, that’s practically a century—in that time we’ve gone from dial-up to AI overlords.

When I started, we were designing ‘above the fold’ for 1024x768 screens and getting our heads around the iPhone 3GS. Facebook had just overtaken MySpace, and we believed skeuomorphism was the future. Now, we’re debating dark mode, AI integration, foldable screens, and even virtual interfaces.

Over the years, I’ve contributed to projects ranging from mobile apps to large e-commerce platforms, adapting as tools and user expectations evolved. While the landscape has changed beyond recognition, the goal of creating seamless, intuitive and delightful experiences is even more important.

“I'm a firm believer in the power of design to make a difference in the world. I'm passionate about using my skills to create products that make people's lives better”

I’m a product generalist, really

Recent experience

BCG X Ventures (formerly BCG Digital Ventures)

Senior Experience Designer
2019-2023 (4 years cumulatively)

  • Responsible for experience design across 10+ ventures, with projects ranging from enabling new energy providers to connect to the national grid to supporting patients with their healthcare needs.

  • Also responsible for experience design on HeyCar, the fastest-growing platform for quality used cars in the European automotive industry.

Flutter (formerly PaddyPower Betfair)

Senior Experience Designer (Contract)
Apr 2019 - July 2019 (4 months)

  • Worked as part of the customer acquisition and engagement team for 3 months on contract.

  • Designed a new tool to aid the creation of specific user segments based on eligibility criteria.

  • Collaborated with Betfair app rebuild team to design a forward-thinking bet management experience.

  • Facilitated workshops, managed stakeholders, and designed an Axure prototype used for customer testing.

River island

Senior Experience Designer (Contract)
Feb 2017 - Oct 2018 (1 year 8 months)

  • Worked as part of a cross-functional team within an agile framework, responsible for researching, designing, and delivering features for River Island’s ecommerce platform.

  • Led a full-scale review and design update of the checkout process.

  • Assigned to a dedicated product team for optimising the Product Listing Page, managing research, design, and testing across the full suite of PLP features.

  • Instigated a modernisation of product photography across the website.

R/GA

Senior Experience Designer
May 2016 - Dec 2016 (8 months)

  • Project 1: Developed a new online brand presence for Rexona deodorant for Unilever.

  • Project 2: Worked on the product team for Liv. - the fastest growing start-up bank in Dubai. Included concept design, wireframing, prototyping and algorithmic logic development

Previous

Ticketmaster Logo

Ticketmaster

Senior Product Designer (Contract)
2023-Present

  • Provided pivotal support for ongoing initiatives, notably spearheading the Venue Detail Page consolidation project, which involved researching, evaluating and tactically optimising design to elevate the page for an international audience.

Nice things people have said

  • "Tom was a fantastic addition to our venture team. He took the initiative, collaborated effectively, and shared his knowledge. He was committed to the cause and put in the late nights"

    Paul Hutchinson
    Managing Director and Partner
    BCG X Ventures

  • “Tom was a pleasure to work with at River Island. He was a great team fit, consistently demonstrated an aptitude for user-centred design within an agile framework and delivered some great work for us. I can highly recommend him”

    Jamaal John
    Product Design Lead
    WhatsApp

  • “Tom really proved himself to be a great designer during the time we worked together at We Are Experience. He has a great empathy and understanding of people and this shines through in his approach to creating and crafting experiences.”

    Robert Crawford
    Senior Service Designer

  • "Tom is a highly skilled UX designer who’s passionate about his craft. He’s hard working, insightful, and has a wealth of bright ideas. He’s also great with clients and is able to challenge assumptions to create the best experience for the user and the business"

    Victoria Rogers
    Principle Consultant
    EY-Seren

  • "Tom is a pleasure to work with. He's a passionate UXer that really cares about users and making sure they can get the most out of what he's working on. He also balances this against the client requirements, and comes up with some great solutions. He is constantly, and consistently, coming up with new and inventive ways of getting users to where they need to be."

    Corey Dutson
    Senior Software Engineer
    ServiceTitan